Now, before anyone rushes to defend this level of incompetence with the classic “they’re volunteers” excuse—yes, they are. Volunteers who chose to take on responsibility. Volunteering is not a free pass to be careless, lazy, or chronically unresponsive. If you volunteer to drive the bus, you don’t get to skip turns and blame the steering wheel.
Transparency is not optional for an SHPOA. Posting meeting minutes isn’t a luxury feature or a “nice-to-have” when someone gets around to it. It’s the bare minimum. Homeowners shouldn’t have to play detective, send three emails, or rely on neighborhood gossip to find out what decisions were made that affect their property, fees, and community rules.
And let’s talk about the message this sends. When the website is sloppy, outdated, and missing critical information, it screams one thing: we don’t care. Not about communication. Not about accountability. And certainly not about the people who fund this entire operation with their dues.
What makes this especially impressive is that fixing these issues would take, what, 15 minutes? Upload two PDFs of the missing monthly minutes, Delete a duplicate link. Maybe—just maybe—check the page once a month. That’s it. No committees. No consultants. No “we’ll circle back.”
So here’s a wild idea for the SHPOA board: treat the website like it matters, because it does. Assign the job to someone competent. Set expectations. Hold them accountable. And if the current webmaster is unable or unwilling to meet those expectations, thank them for their service and replace them ASAP!
Because right now, the SHPOA website isn’t just poorly maintained—it’s an ongoing embarrassment. And the longer it stays this way, the clearer it becomes that the problem isn’t technology. It’s leadership.
