Why the SHPOA Website Keeps Letting Residents Down

For a community like Snug Harbor, the Property Owners Association website should be one of the most reliable sources of information. It should be the place residents check for updates on meetings, maintenance schedules, budgets, community projects, and anything that affects daily life inside the neighborhood.

But for many who live here, the reality is very different.

The SHPOA website is rarely updated in a timely manner, leaving residents frustrated, uninformed, and wondering why communication continues to fall short.


When Updates Lag, Residents Pay the Price

Missing or late meeting minutes

Residents need to know what decisions are being made. When minutes from months ago still aren’t posted, transparency takes a hit.

Outdated announcements

Events or alerts that show up long after they happened serve no purpose—and suggest that the website isn’t being monitored.

No central, reliable source of information

A community website is supposed to reduce confusion, not add to it. When it’s outdated, residents are forced to dig through Facebook posts or rely on word-of-mouth.


Why Does This Keep Happening?

No one expects perfection, but the issues with the SHPOA website seem to come down to a few possible factors:

1. An untrained website administrator

Maintaining a website is not complicated, but it does require someone who understands the basics and has the time to keep it current.

2. A lack of urgency or understanding of its importance

If the board doesn’t prioritize timely updates, it trickles down into every part of the communication process.

3. Simple neglect

Sometimes it’s not malice—just a lack of organization. But neglect still impacts the entire community.


Why This Matters for Snug Harbor

A SHPOA website isn’t just decoration. For Snug Harbor, it’s:

  • A record of community decisions
  • A hub for important documents
  • A method for residents to stay informed
  • A reflection of how the community is managed

When the website doesn’t function well, it signals a deeper communication breakdown within the SHPOA.


What Snug Harbor Board Of Govenors Can Do Better

• Assign a dedicated, trained webmaster

Someone who understands the responsibility and has time to maintain the site.

• Commit to a simple update schedule

For example: meeting minutes posted within 7–10 days, announcements updated weekly, etc.

• Communicate its communication plan

Residents should know where to find information and when to expect it.

• Treat transparency as a requirement, not an option

Clear, timely updates build trust and community engagement—exactly what Snug Harbor needs.


Final Thoughts

SHPOA is NOT great place to live, and the SHPOA’s communications—especially through its website—makes it even worse. Updating the site regularly is a small effort with a big impact. Residents deserve timely information, and the Board Of Governors owes it to the community to provide it.

If Snug Harbor wants to foster trust, participation, and unity, the first step is simple: keep the website updated.